Terms of service

1. About Us

PetEase is an online store based in Malta, offering pet care and grooming products. By accessing or purchasing from our store, you agree to these terms.

2. Eligibility

You must be at least 18 years old to place an order. By using this site, you confirm you meet this requirement.

3. Products

We make every effort to display our products accurately. However, colours and images may vary slightly depending on your screen. We reserve the right to limit quantities or discontinue products at any time.

4. Pricing & Payment

All prices are listed in EUR and include applicable taxes. We accept payment via the methods displayed at checkout. We reserve the right to correct pricing errors and cancel orders where necessary.

5. Orders & Fulfillment

Once your order is placed, you'll receive a confirmation email. As we work with third-party suppliers, delivery times may vary. We'll keep you informed of any significant delays.

6. Shipping

We ship to Malta and other EU countries. Delivery times and costs are displayed at checkout. We are not responsible for delays caused by customs or third-party carriers.

7. Returns & Refunds

Please refer to our Return & Refund Policy for full details on returns, withdrawals, and refunds.

8. Intellectual Property

All content on this site — including logos, images, and text — is the property of PetEase and may not be reproduced without permission.

9. Limitation of Liability

To the extent permitted by Maltese and EU law, PetEase is not liable for indirect or consequential damages arising from the use of our products or website.

10. Governing Law

These terms are governed by the laws of Malta. Any disputes will be subject to the jurisdiction of Maltese courts.

11. Contact Us

peteasemalta@gmail.com